Arrive and check your route
Open the private directions from your confirmation and allow time to reach the check-in point.
For arrivals, departures and free afternoons
Book staffed storage from £1.99 per bag, receive your private check-in directions, and move through Paddington without carrying luggage between trains, hotels and sightseeing.

A smoother handover
Open the private directions from your confirmation and allow time to reach the check-in point.
Present your booking, hand over the bags included in it, and keep your confirmation for collection.
Collect with enough time for your hotel, mainline train, Tube or Heathrow journey.

What the booking includes
This is not an unattended station locker. A staffed handover can be useful for travellers who prefer a person at check-in and a monitored storage environment.
Yes. Select your arrival and collection times online, then use the private check-in directions in your confirmation.
No. It is a staffed service in the Paddington station area, not an in-station facility. The exact check-in point is disclosed after a confirmed booking.
Typical travel bags and suitcases can be booked. Contact email support before paying if you have an oversized, unusual or restricted item.
The advertised online rate starts from £1.99 per bag. Review the booking summary and terms for the price and cover applying to your selected booking.